Cookies & storage
Small, clear and under your control.
This concept does not use advertising or analytics cookies. It uses limited local storage and blocks optional support technology until you allow it.
Last updated: 24 August 2026What is stored
| Name or provider | Purpose | Type | Duration |
|---|---|---|---|
alugacerta-privacy-consent-v1 | Records whether optional Presença AI support may load. | Necessary local storage | Up to 180 days |
alugacerta-trip-plan | Keeps up to three stays after you actively press Save. | User-requested functional local storage | Until you clear it |
| Presença AI browser storage | Supports the Sofia iframe and conversation experience. | Optional third-party storage | Processor schedule to be confirmed |
What stays off by default
Presença AI's script, iframe and API connection do not load until you choose optional support. Its iframe can request microphone permission, but the browser must ask you separately. Rejecting optional support does not stop you browsing properties, using guides or saving stays.
Change or withdraw your choice
You can reopen the privacy control centre at any time. Withdrawing optional-support permission reloads the page so previously loaded third-party code is removed from the active session.